In addition to people management duties:






Bad debt reserve calculation on a monthly, quarterly and annual basis

Reporting and providing statistics for the cash application function

Prepare as needed royalty calculations and other responsibilities for the cash application group

Daily team management for India work team in applying cash remittances across several ERP systems to ensure execution, accuracy and completeness on tasks and procedures

Assist and provide guidance in analyzing/understanding customers’ accounts to support customer service and/or collections’pertaining to the application history and credit memo usage to invoices

Review and approve journal entries submitted by team members to reclass payments received to correct customer account or to various general ledger accounts as necessary and timely

Ensure daily reconciliation of credit card activities are complete and properly clear

Resolve payment misapplication of funds as necessary

Actively participate in case reviews to assist various teams as needed to extend internal/external customer satisfaction on case resolutions

Monitor and manage KPI dashboard and reporting of unapplied cash/credits to meet SLA requirements

Lead and delegate audit assignments and responsibilities for timely deliverables for internal/external audit requests

Responsible for people management and development of team, including goal setting and reviews as well as providing mentorships

Assist to drive efficiency and productivity through effective delegation to team members

Continual review of processes to ensure best practice and working with LTC and finance teams to ensure successful implementation of any changes

Support weekly SOX compliance requirements as needed as well as defining/redefining controls and processes for best practices

Hold daily/weekly cadence meetings with cash teams

Support the month-end Accounts Receivable sub-ledger closes and analytics as required

Compile, prepare and provide allowance for bad debt reserve analysis for monthly and/or quarterly closes

Compile data and related accounting entries for unclaimed property filings and/or analysis

Run monthly reporting and analysis as required for AR close

Perform ad-hoc assignments, and participate in various projects as assigned





The successful candidate will have most of the following qualifications:






Bachelor’s degree in Accounting required

Certified Public Accountant (CPA) designation preferred

Minimum 8-10 years’ experience in cash, billing, finance, accounting and operations required

Minimum 3-6 years of cash experience required

Financial Planning and Analysis experience preferred

Prior team management experience required

Able to effectively manage competing priorities and must be well organized

Critical thinking capabilities with solid management to track results and metrics

Order to cash experience preferred

Must have strong emphasis to details

Excellent written and verbal communication skills

Advance with Microsoft Excel, Word and Outlook.

Net Suite, Peoplesoft, AS400, Vulcan, SFDC or Zuora experiences a plus