Overview

Come play with passion at Simpson Technologies! We are a family-owned, 100+ year old company that designs industrial mixers and related equipment. Due to an internal promotion, we have an opening for a Field Service Engineer! You will travel the globe to start up or service our equipment, while building relationships with our customers.

 

Specific duties include:

• Service existing equipment at customer sites to ensure that equipment is performing at optimal levels and according to machine specifications. Troubleshoots to isolate and resolve problems.

• Commissions new equipment at the customer site. Ensures that the equipment has been properly installed for start-up (mechanically and electrically).

• Performs warranty service calls to troubleshoot equipment problems, and courtesy calls to ensure optimum customer satisfaction.

• Checks stock on customer spare parts for equipment and uses suggestive selling techniques to increase spare parts sales.

• Develops and provides ideas to Engineering department to improve equipment design and eliminate recurring manufacturing and design flaws.

• Seeks equipment upgrades and new equipment business opportunities and promotes the advantages of purchasing Performance Partnership Contracts (PPC’s).

 

Requirements

  • 5 – 7 years’ experience in an industrial environment with responsibility for industrial machine maintenance and commissioning
  • Experience and proficiency in editing/changing/manipulating the PLC(Programmable Logic Controls) data (Allen Bradley and Siemens).
  • The ability to read PLC diagrams/schematics and troubleshoot such equipment
  • Able to read and interpret electrical schematics (interpreting mechanical drawings a big plus)
  • Knowledge of pneumatic principles
  • Must love being a road warrior! Travel up to 80% worldwide. As such, must possess or be able to obtain a valid passport.
  • Must possess effective computer skills
  • Must present professionally with a positive, customer-focused attitude
  • BS in Engineering (or equivalent experience)
  • Must provide own transportation (reimbursable) to drive to various customer sites
  • Previous experience in a foundry environment a big plus
  • Ideal locations are IL, IN or WI near a major airport

Benefits:

  • 10% Bonus opportunity
  • Medical, Dental, Vision, FSA/HSA (flexible spending accounts/ health savings accounts)
  • Competitive 401(k) match
  • Employee Assistance Plan
  • Company-paid life and disability plans
  • Discount program