Overview

Job Summary 

To promote the client’s and/or other health products to individuals, responsible parties, and groups in various settings. Responsible for executing our marketing and enrollment strategies, cultivating relationships with contracted sites, community organizations, senior centers, elderly & disabled housing, etc. Be able to interact effectively with a multidisciplinary team. Strong written and computer skills required. Provides marketing and enrollment functions to increase membership, growth of product branding, and penetration into primary care sites and specific service areas. 

Responsibilities 

You will become a subject expert on presenting, promoting, and marketing our programs to all interested, including individuals, groups, community organizations, healthcare professionals, etc.

Develops presentations to various target audiences.

To cultivates and maintain collaborative relationships with contracted providers and primary care site partners.

Perform all enrollment-related activities, such as identifying potential prospects; screening leads to ensure eligibility requirements, setting appointments, explaining the program, completing enrollment applications, submitting enrollments to the plan.

Develop a resource map of the assigned territory, such as community-based organizations, elder service agencies, elderly and disabled housing, food pantries, churches, etc.; cultivates relationships with them, and identifies potential collaborations efforts.

Plan and implement territory monthly action plan and consistently meet and or exceed enrollment and outreach targets.

Attend and assist with the planning of educational, outreach, and other health related events.

Coordinate and interact with various client roles, its primary care partners to ensure customer requests, questions, and issues are handled appropriately and promptly.

Assure compliance and adherence with Medicare & Medicaid enrollment and marketing policies and procedures.

Offers recommendations and suggestions for improvements in office, enrollments, marketing practices, etc. to enhance service delivery and customer satisfaction. 

Minimum Qualifications 

BA/BS Degree preferred OR Associates Degree with 5+ years of related experience.

Must have a Massachusetts Individual Health Insurance producers license at the time of hire.

Must be bilingual (Spanish/English) candidates.

Thorough knowledge of Medicare & Medicaid services, marketing, enrollment policies, and guidelines.

Experience in sales, marketing, and customer service preferred—experience working with elders and disabled individuals.

Knowledge of healthcare systems/services and/or experience with community organizations, social services, and public resources.

Must be a self-starter with a high level of accountability and responsibility.

Must possess exceptional interpersonal and presentation skills.

Must meet directly with members, responsible parties, and/or providers in office or home settings.

Must have the ability to work in a multicultural environment and perform outreach related activities in the community.

Must be able to work independently as well as within a team environment, be flexible, highly organized and be able to prioritize their work