Overview

Our client is a location services company that works with smart buildings. They offer heatmaps, indoor navigation, augmented reality and a whole lot more. They are quickly expanding with their client base which includes verticals in aviation, retail, healthcare, workplace and more. Their global headcount is around 45. The US headquarters is in Boston. They have a very small team here and will be expanding exponentially in 2021.

 

The role

 

Own our client’s internal project management program, setting the appropriate documents, rules, processes and & policies in place for healthy communication & growth

Support clients and the responsible project manager during important times (such as ahead of critical delivery milestones or during client escalation)

Supervise our strong team of project managers (1 in Boston, 1 in London, 2 in Istanbul)

Own key strategic client relationships, assisting them as needed (ex. take trips on sight to assist clients) to ensure satisfaction

Report to the CEO on progress with client

The person

 

Excellent interpersonal skills, expected to build strong and trusting relationships with both technical and commercial stakeholders

Strong track record of account management (and be able to provide at least 2x happy client references). B2B experience is a huge plus.

Startup experience or willingness to work in a fast paced environment

Willingness and passion to go the extra mile (work outside of hours on certain occasions to turn around a presentation, or travel to see a client)

Deep technology experience & interest (Engineering or Science background a great plus)

Self-starting discipline (run at your pace)

Excellent team management (you will lead a team of 4+)

Ability to travel (after COVID) as needed (usually quick 1-2 day trips across the country)

The package

 

Manager position in a fast-growing global tech startup

Nice office in Back Bay

International environment and inclusive culture

Competitive base salary

Flexible holidays

Private healthcare (75%) and Dental

Flexibility to set your own schedule and agenda

Annual company trips